Integrations
Integrations connect your support channels to FrontDesk, allowing you to manage all customer conversations from a single unified inbox. When customers reach out through connected channels, their messages automatically sync to FrontDesk in real-time.
Setting up integrations
To configure integrations for your organization:
- Go to Organization Settings → Integrations
- Select the integration you want to set up
- Follow the setup instructions for that integration
Available integrations
Support channels
- Discord: Connect your Discord server to FrontDesk. When users create threads in your support channels, they automatically sync to FrontDesk.
Coming soon
Support channels
- Web portal: Customers can create threads through your public support portal
- Email: Turn your support emails into threads
- Slack: Connect Slack channels and threads
- Telegram: Connect Telegram channels
- WhatsApp: Connect WhatsApp conversations
- Social media: Connect social media channels
Other integrations
- Linear: Link your support threads to Linear issues. When an issue is completed, the thread is closed automatically.
Request new integrations
If you'd like to see a new integration, please reach out on Discord and let us know.