Make community support actually good
FrontDesk gives you everything you need to deliver really good community support at scale. Built for products that value their communities and are truly customer-obsessed.
01 - HOW IT WORKS
Every thread, understood instantly
When a thread arrives, FrontDesk reads it, finds similar past conversations, suggests labels, detects duplicates, and recommends a status before you even open it.
Discord
"How do I set up webhooks?"
@daniel
Similar threads
SWebhook setup guide
94%TSetting up integrations
81%AAPI webhook config
72%SDiscord bot webhooks
68%LWebhook troubleshooting
61%Labels
integrations
how-to
Status
In progress
Duplicates
No duplicates found
Every channel, one inbox
Discord, Slack, GitHub, email. All threads in one place. Reply from here, response goes back to the original channel.
4
Answers that help the next person
Resolved threads become public, searchable pages. Customers find answers through Google before they ask.
Search threads...
Authentication with OAuth
312
How to set up webhooks
234
REST API versioning
203
Ship a fix, close the thread
Link threads to Linear or GitHub. When the issue ships, FrontDesk resolves the thread and notifies the customer. No manual follow-up.
Thread
"Safari bug"
In Progress
Linear
FRO-234
Done
Thread
Resolved
User notified
Connect everything
Bring all your channels together. Connect Discord, Slack, GitHub, Linear, and more.
02 - Pricing
Simple pricing that scales with you
Start today, no demo calls, no credit card required.
Starter
$9/seat/month
- Unlimited support tickets
- Unlimited customers
- Public support portal
- 2 support channels
Pro
$24/seat/month
Everything in Starter, plus:
- Unlimited team members
- Unlimited support channels
- Custom domain for your support portal
- Priority support
WANT TO GET FREE ACCESS DURING THE BETA?
We're sponsoring the Starter plan for teams that are willing to help us with the beta testing.
All you need to do is to provide constant feedback and help us improve FrontDesk. Reach out on Discord.
All you need to do is to provide constant feedback and help us improve FrontDesk. Reach out on Discord.
FREQUENTLY ASKED QUESTIONS
03 - Engineering
Proudly open source
Star us on GitHubLoading commit activity...
Join the future of customer support