Make community support actually good
FrontDesk gives you everything you need to deliver really good community support at scale. Built for products that value their communities and are truly customer-obsessed.
Community-first support
Turn support into a shared knowledge space. Every question becomes a public thread, every answer helps the next customer. Your community doesn't just ask for help — it scales your support for you.
Public, searchable answers
Support that works before users even ask. Threads are public, indexable, and searchable — real answers from real conversations.
Unified inbox for agents
Discord, Slack, in-app and every other support channel flow into a single inbox. No more context switching between apps to respond to customers.
Built for speed
Realtime sync, instant search, no page loads. Don't keep customers waiting because of a slow support tool.
AI native
Built from the ground up with AI at its core. Smart suggestions, intelligent routing, and automated responses that actually help.
Connect everything
Bring all your channels together. Connect Discord, Slack, GitHub, Linear, and more.
- Unlimited support tickets
- Unlimited customers
- Public support portal
- 2 support channels
- Unlimited team members
- Unlimited support channels
- Custom domain for your support portal
- Priority support
All you need to do is to provide constant feedback and help us improve FrontDesk. Reach out on Discord.